Results from our latest customer satisfaction survey

Best customer satisfaction floor cleaning Dublin P Mac

Customer satisfaction

We recently held a survey to asses our customer satisfaction levels, and were very pleased with the results. We continually strive to improve our processes and performance, and are always delighted to receive feedback from clients, be it good or bad.

You can consult the results online, but here is a brief summary:

Q: How would you rate your overall satisfaction/experience with P Mac?

ExcellentGoodFairPoor
76.19%23.81%0%0%

Q: How would you rate the professionalism of our representative at site survey?

Excellent Very goodFairly goodGood Poor
Punctuality72.73%27.27%0%0%0%
Expertise68.18%27.27%0%4.55%0%
Knowledge68.18%27.27%0%4.55%0%
Helpful71.43%19.05%0%9.52%0%

Q: Did our operative offer advice on after care of floor?

Yes, good adviceYes, but not satisfactory adviceNo, he did not offer any advice
95.65%4.35%0%

Q: Would you recommend P Mac to your friends and family?

Yes, definitelyMaybe No
91.30%8.70%0%

If you would like to talk to us about your flooring care or concrete polishing needs, we are always happy to offer advice and tips. Please get in touch via our contact form, or call us on 01 473 3666.